Upon order cancellation or successful return, all refunds are processed within 5 working days; and a credit will automatically be applied to your credit card or original method of payment, within 10 working days or as per the terms applied by your payment method provider.

In some cases we may request your banking details in order to process a refund.

Once a refund is processed a notification will be sent to you via email.

In the case of returns after 10days of delivery being approved, the original delivery fees are non-refundable. In addition a handling fee and/or collection fee may be deducted from the refund.