Each Comfyzak beanbag comes with a 5 Year Factory Warranty which covers all the stitching, material and zips, in addition each Comfyzak beanbag is also treated with MasterGuard fabric protection, which comes with MasterGuards 3 Year Protection Warranty.
As with all warranties they are applicable in the country of purchase and exclude: rough handling, out-of-normal use, normal sun fading, negligence, normal wear and tear and/or mishandling.
Like a vehicle warranty we cover the replacement/repair costs.
Depending on the nature of the warranty claim, Comfyzak will repair or replace the item or parts thereof at its sole discretion.
In the very unlikely case of a need to claim on your warranty due to defect etc, please open a ticket or give us a call as soon as possible and we will gladly address any problems.Kindly note that if calling we may also need you to send a written request via email or ticket after contacting us.